Industrial Automation DataCenter: next generation firewall - product support. This service includes: 3 years of service & support (2x) by Siemens and Palo Alto Networks for the redundant hardware bundle of the PA-460, orderable via: 9LA1110-6SY11-2AD0. If the product is not activated, the term begins automatically approx. 30 days after delivery. In the event of an extension, this new term continues seamlessly after the previous one.